Goes the Extra Mile

Enjoy the 5 star customer experience!
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17 October, 2017

Marcelo was great! He was very helpful and professional. He went the extra mile to install our toilet at the end of a long day. I would use him again for sure and I highly recommend him to anyone looking for a plumber.

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Google Rating

5.0

Based on 79 reviews

Tap This Plumbing Services Pty Ltd

5.0

Warren

08:53 29 Sep 24

So happy with Marcelo from Tap This Plumbing. His communication was excellent and his work was as discussed. I've recommended him to a friend.

Mitchell Balout

03:30 27 Sep 24

Marcelo is the man for all your plumbing needs.Quick, reliable and effective 👍

Zac Smail

23:55 26 Sep 24

Very happy with communication, the job, Marcelo was punctual, lovely and tidy, and completed the job in a timely manner. We’ll be using him again.

Benjamin Franks

11:12 26 Sep 24

Marcelo and his team are very professional. Highly recommend!

Sandra Hale

01:54 19 Sep 24

Marcelo has been our plumber for many years now. He's always thorough and efficient, as well as very friendly and honest. We fully recommend him!

Nancy Belz

09:11 11 Sep 24

I was very impressed with Marcelo, his professionalism and workmanship are excellent. I will definitely be using his services again and would highly recommend anyone needing a reputable competent and reliable Plumber!

Nathan C

05:46 15 Aug 24

Marcelo and his team are fantastic. Whether it is an emergency call out, or routine maintenance/project, the Tap This Plumbing team is great. I can't recommend them higher.

Glenys Rosengreen

02:39 25 Jun 24

From our initial inquiry (we are new Clients) to the completion of the job we would describe the work done as exemplary. Professional with sound advice by Marcelo was much appreciated. Communication was excellent as to eta.Thank you Marcelo & team we would recommend your Company without hesitation. Cheers Glenys & Bob.

Nathan

09:22 21 Jun 24

Marcelo is a legend. Thank you for your help on our blocked drain. Outstanding customer service. Will be recommending to friends and family - update used Marcelo again to do a heap of plumbing and hotwater around our new house, the customer service is still outstanding 😊😊

Lee Jay99

06:08 29 May 24

When looking for an Electrician: Call a Plumber.....!! I have used Tap This Plumbing before but I needed an Electrician: I didn't have any contacts so rang Marcelo and was referred to Randall Electrics with the comment "Tell them Marcelo sent me" I am glad he did.... Thanks Marcelo.... appreciate it...!!

D G

20:59 06 May 24

paula isaac

09:12 30 Apr 24

Absolutley fantastic service, very honest ,very reliable and very friendly. Highly recommend Tap This Plumbing 10/10

Robert Watkin

03:57 18 Apr 24

Marcelo is without a doubt one of the best tradesman I have ever worked with. He arrived on time got straight to the job iemy cistern in the toilet had fallen off the wall.He worked to fix the problem, tested the toilet and cleaned up when he finished. All work charged at a reasonable price from a very pleasant guy. I will be using Marcelo’s service in the future next time I need a plumberRobert

samia siddiqui

04:23 12 Apr 24

Had taps for kitchen and bathroom along with shower changed. Marcelo was on time both days and fixed things as needed. Very happy with the service. Would happily reach out to them again if needed.

Charmaine Sam

04:04 11 Apr 24

Great customer service and prompt response.

Brett Buxton

03:42 18 Mar 24

Will be the plumber we use for all jobs. Called back, fixed the issue promptly and easy to deal with. Nothing was too much trouble. Can’t recommend highly enough.

Matt Rees

05:03 14 Mar 24

Marcello, thank you so much for all your hard work today. An absolute gentleman and a hard worker to boot. Not only did you fix all the issues I prewarned you about, you also aided in some last minute repairs too. I couldn't recommend you enough. 10/10

Eden Connell

10:29 12 Mar 24

Called late on Friday and Marcelo was very helpful.He came first thing Tuesday morning as the job wasn’t that urgent.Highly recommended.Marcelo thanks so much for your hard work.The taps feel amazing to use.Really appreciate your professionalism.No wonder you have so many glowing five star reviews.

Gail Gadd

01:32 08 Mar 24

Marcelo came to inspect the leaking hot water unit. He quoted and ordered a replacement the same day. The following day he installed the unit. It was a very professional and tidy job. I recommend Marcelo to anyone who wants a hassle-free professional plumbing job done.

Alok Sharma

23:23 04 Mar 24

This is the second time when I dealt with these folks. Extremely professional, very easy to talk to and reasonably priced. Strongly recommend.

Jason Merefield

22:39 22 Nov 23

This is by far the easiest review I have ever left. We have used Marcelo's services twice now, and both times have been extremely pleased with his work, his communication and openness. Marcelo is a professional in every sense of the word, but more than that he is genuinely a delightful person to know. I have no hesitations in recommending Marcelo for any and all plumbing work that you may require.

Olga Zamorina

23:25 02 Nov 23

Marcelo really helped me out last week when my pool started going green (we all know it’s an emergency!). I would absolutely call him again next time I need a plumber.

Melvin Kurian

05:51 02 Nov 23

Marcelo did a fantastic job at my house. When he started the work, we got into an unforseen issue and Marcelo quickly came up with alternate solution and finished the work on time. I had dealt with many in the past and Marcelo is one of the genuine professionals in his field.

Joel Timpson

23:30 18 Sep 23

Marcelo is a great and friendly guy, and was very helpful in locating a leaking problem that several plumbers in the past had missed. Turns out that our upstairs shower was almost a death trap, and if it was used much more, our upstairs shower might have turned into a downstairs bath. He was also great in getting us in contact with someone to make the repairs. Would recommend!

kev biberian

04:51 15 Sep 23

Had a natural gas BBQ which constantly stopped working. The manufacturer kept saying it could not be the products fault. Had Marcello come out check out everything and got a new component all sorted and now everything is fantastic! I love the positive can do attitude and the attention to even the small details.

Kim

04:39 11 Sep 23

I've dealt with numerous plumbers in the past and Marcelo is one of the very few I would actually trust. He's professional, personable, honest, provides useful advice and always get the job done. On top of that, he's respectful to your property and never leaves a mess.Whenever there's a plumbing situation, he's the only one I'll call these days. I highly recommend him and his services!

GreenLight Energy Solutions

21:29 07 Sep 23

We have use Tap this plumbing for our clients installing IStore heat pumps over 10-12 install done by the team highly recommend. Very professional and great work ethics.

Noah Myint

21:29 07 Sep 23

Highly recommend Marcelo and his team for anyone looking for plumbing services in Hills District.

Human Being

04:32 02 Sep 23

Marcelo is a joy to deal with and offers a great service. I would recommend Marcelo for any plumbing services.

Culture Grounds Espresso

03:07 02 Sep 23

Marcelo from Tap this plumbing with his professionalism and attitude were exemplary, and the service they provided was truly outstanding. They patiently guided me through the entire process, ensuring my complete understanding. The pricing was remarkably reasonable, particularly given the high-quality service I received. Their commitment to excellent customer service is truly commendable. I wholeheartedly recommend this plumber to anyone seeking dependable and knowledgeable assistance.

Antoinette Brizzi

07:04 26 Jun 23

So happy to have found an honest & reliable plumber. Marcelo was very professional and assisted with my issues in no time. Very reasonably priced. Highly recommended.

Greg Clarke

09:35 08 Jun 23

Marsello was punctual, courteous & extremely helpful. He explained everything to me in detail & language I could understand. I would highly recommend this company to anyone with a plumbing issue.

Ascanio Grazioli

13:10 03 Jun 23

If you need a plumber look no further than Marcelo. Very prompt, Communicative and gets the job done the first time. Marcelo service level is excellent. He is very accommodating. And places the customer. First. Will not go anywhere else. Highly recommended.

Glen McGowan

01:22 30 May 23

Highly recommended.Great communication throughout.Carried out the repair work (in my case an underground busted water pipe) professionally and without fuss.I held off writing this review until I received my final invoice - bracing myself for the worst, but I feel it was a reasonable price for the job which was carried out and I would use them again.

Alwin Kuk

05:04 16 May 23

Marcelo from "Tap This Plumbing" provided outstanding service. He was professional, knowledgeable, and dedicated to ensuring customer satisfaction. Marcelo's excellent communication skills, technical expertise, and attention to detail were impressive. He quickly resolved my plumbing issue and went above and beyond by inspecting the rest of the system. Marcelo's friendly demeanor and tidy work made the experience pleasant. I highly recommend Tap This Plumbing for any plumbing needs. Thank you for your exceptional service!

Di Carey

22:27 12 May 23

I recently had the pleasure of hiring an exceptional plumber named Marcelo (Tap this Plumbing) to fix some plumbing issues in my home, and I must say that I was thoroughly impressed by his professionalism, expertise, and outstanding customer service.From the moment I called to schedule an appointment, Marcelo was polite and attentive, taking the time to listen to my concerns and answer all of my questions. When he arrived at my home, he was prompt, courteous, and respectful of my property, taking care to clean up any mess he made during the repairs.Not only did Marcelo quickly diagnose the issue with my blocked plumbing system, but he also took the time to explain the problem to me in detail.Throughout the entire process, Marcelo demonstrated a high level of skill and expertise, to quickly and efficiently resolve the issue. He was meticulous in his work, ensuring that everything was working properly and that there were no leaks or other issues.Perhaps what impressed me the most about Marcelo, however, was his dedication to customer service. He went above and beyond to ensure that I was completely satisfied with the work he had done, following up with me after the repairs were completed to make sure that everything was still working properly and that I didn't have any further concerns.Overall, I cannot recommend Marcelo highly enough. He is an outstanding plumber who truly cares about his customers and takes pride in his work. If you're looking for a plumber who is reliable, professional, and dedicated to providing excellent customer service, look no further than Marcelo.

Heidi Darlow

04:34 18 Mar 23

Allen Scariot

10:43 16 Mar 23

Hi have used Marcelo to do my plumbing work for 10 years. From replacement of old clay sewer lines to replacing worn out old style taps Marcelo always carries out his work professionally. He is punctual,& provides sound advice when there are options to be considered. I found his prices fair & reasonable.

Debra Cassidy

02:44 08 Mar 23

We have used Marcelo from Tap This Plumbing on a number of occasions. Marcelo is always very responsive and professional. He is easy to deal with and always has a smile on his face. I would 100% recommend Tap This Plumbing for all your plumbing needs.

Daniel Barron

05:23 02 Feb 23

Like most of the other reviews I can highly recommend Marcelo and Tap This Plumbing. He was going to be early to the appointment he so called ahead, and wore special covers on his shoes as to to not to bring dirt into the house which showed he had the customer in mind. He fixed the sink with no absolutely no fuss. He did not try to sell me anything and I was definitely not overcharged.An absolute delight to deal with and will certainly get him back in the future for some further works we have planned.

Fancy Car Auto Detailing

22:46 15 Dec 22

We had some plumbing work done by Marcello and he was on time, friendly and professional, and the price was great. He fixed our bathroom sink and saved us $$$. I highly recommend Tap this plumbing.

Tam Tran

05:25 03 Sep 22

Thank you to Marcelo from Tap This Plumbing Services who came out today, on time, with courtesy call prior and advice that was honest . Lovely man, work was done of high quality, excellent customer service and I will be recommending to all who are in need of a GREAT plumber ! Tam

Jeff Criddle

08:00 23 Jun 22

Marecelo and the team were professional, great with their communication and the end result was as quoted and a job well done! Thanks team, will definitely be recommending to friends and family and using you again.

Marga Ripoll

07:59 15 Feb 22

Toilet suite instalment was done so clean and efficient. Our business will definitely always use their services.

Caroline & Adam Barnes

02:49 27 Oct 21

Thorough, reliable, professional & friendly. Thankyou Marcelo, I'll be recommending you & using Tap This for any of our future plumbing needs...

tim lloyd

20:52 16 Oct 21

Great work by Marcelo. Not only explained and fixed our problem but passed on a few tips for the future 5 stars

Sean Heagney

04:51 09 Oct 21

Marcelo was incredibly helpful in an emergency plumbing situation. He readily identified the issue and set about trying to resolve it in the most cost effective way. When this wasn’t possible he provided a detailed quote and took the time to explain the scope and nature of the works. The situation was resolved quickly, professionally and no doubt has saved us money in the future.We highly recommend Tap This Plumbing and won’t be using anyone else in the future for our plumbing needs.

edward storer

03:54 07 Oct 21

Seth Jarvis

11:10 29 Sep 21

Amazing serviceI highly recommend Tap This Plumbing Service.Marcelo and his team provides excellent service with response in no time. They installed our gas oven the next day they had a look at it. I am very happy with the professional service and would use them in the future for any service they offer. Thanks Marcelo

boris staric

08:16 29 Sep 21

We have been a client of Tap this Plumbing Services Pty Ltd for many years and we have found Marcelo to be a reliable, punctual, hard working plumber and we are happy to recommend him to anyone. Always a pleasure to deal with.

Tim U.

06:36 24 Sep 21

Literally the best trade I've ever worked with. Great communication, attention to detail, honest, up-front, no fuss.Highly recommended.

Anthony Qiu

08:43 07 Sep 21

Marcello was very patient and knowledgeable. He was very patient in explaining everything. Extremely happy with the service and work.

Robyn GB

02:43 18 Jun 21

Marcelo is so reliable and responsive. Our issue was fixed much sooner than we expected. Highly recommend.

Aline Chagas Hutchinson

03:06 06 Feb 21

Marcelo is amazing in what he does, honest and on time. His professionalism is outstanding, highly recommend

Roy Tribe

21:22 05 Feb 21

Priya Songappan

00:32 05 Feb 21

Marcello from Tap This Plumbing installed a new kitchen in our office space. He did a fantastic job, liasing with the electricians, other trades and strata management team. Completed the work on time, was so transparent with the entire process. Highly recommend his services to anyone looking for a reliable plumber.

Denis Ledwidge

00:55 29 Jan 21

Used Tap This Plumbing for our Commercial Business site and was a fantastic Experience, First time turned up when said he would and solved a non time critical issue, 2nd time emergency and was in attendance very quickly, Highly recommend

Jeff - Lockrite

00:14 29 Jan 21

Marcelo came in at short notice and unblocked an upstairs toilet that my kids had blocked with cat litter. It turned into a fair blockage but he got it opened in the 1 visit and did a great job.

Dave Philips

21:04 28 Jan 21

Thank you, Marcelo, for your exceptional service. It was great to have someone we could trust to provide the right advice. Your solution solved our problem quickly and was way more affordable than the other quotes we received. Your passion for plumbing (and life) is beyond measure!

Kevin Quach

23:25 06 Jan 21

Marcelo delivered great service and communication! Also provided helpful tips in locating the water/gas switch and improved our outdoor tap to make it easier to use. Highly recommended!

Drew Marshall

08:47 02 Jan 21

Francesco Crino

00:45 13 Sep 20

Marcelo was fantastic to work with, responsive and honest. Highly recommend!

Taylor Street Dental

20:09 08 Sep 20

I have used Tap This Plumbing a few times for different issues. From sorting out a blocked kitchen drain to professional installation of dental equipments.When Marcello came out for the blocked drain, he did a very thorough assessment of the issue. He also gave us tips on how to prevent the similar issues from occurring. It was resolved in a very timely manner. Work was very neat too, he left no mess to clean.When he came out for the in stallion of the dental equipment, the attention to details was immaculate. He followed the installation plan and worked and communicated with the other technicians very well.I find Marcello a very friendly and helpful person. He is very professional, knowledgable and has a good sense of humour. To my surprise, he even know how to operate heavy machines to deal with bigger issues such as storm water drains. He also works closely with builders and is involved in building projects. If you are looking for a knowledgable, honest plumber with good workmanship. Marcello of Tap This Plumbing is the company to call. If you are a strata manager of a building, Marcello is someone that you can trust with high quality of work.

Phillip Russo

23:10 24 Aug 20

Marcelo is the most honest and helpful plumber that I have come across in the industry. He is well priced and is extremely efficient with an attention to detail. A true gem to have in the Hills District. Would recommend him in a heartbeat. Thanks mate, keep up the good work!!!

Jules Stone

00:34 17 Aug 20

Marcello provides such wonderful service and at very reasonable prices. Tap This is a local plumbing service and we have been very happy with the work carried out. We have had Tap This change cisterns on all our toilets, change taps, fix leaks (from previous dodgy plumbing work) etc. Marcello turns up on time, works fast and does a thorough job. We highly recommend Marcello and his staff at Tap This Plumbing.

Ferguson Peattie

10:33 16 Jul 20

Great service fast turn around highly recommend.Location Northmead

Nick Brogden

07:39 09 Jul 20

Thanks again for the great service! It’s good to know a plumber local to Castle Hill who can do such a great job at such a good rate. Really nice guy who also had one of the best plumbing trucks I have ever seen.

Darrel Dcosta

02:03 30 Apr 20

Marcelo is simply amazing. Quick, Neat, tidy and informative. I will definitely be reaching out to him for future works.

Peter Crute

21:27 13 Nov 19

Dealing with Marcelo was an absolute pleasure. I was able to communicate my job over the phone and he quickly sourced prices and provided a very competitive price. He was very punctual and extremely polite. We will definitely call him again when we require a plumber

Dave Cowling

19:44 05 Nov 19

The best plumber in the Hills! Honest, reliable and a top bloke! Marcelo and his team are amazing. I wouldn't use anyone else.

Bronwyn Ellis

08:39 15 Sep 19

Marcelo is wonderful, on time, polite, honest totally recommend

Vladimir Bozic

04:35 27 Jul 19

Amazing service and great pricing. Highly recommended.

Vincenzo Rajo

13:38 23 Jul 19

Great Service! On time, friendly, knows his trade, good price. I would definitely use his services again, hopefully don’t need to for a while.:) Highly recommended!

Steev Tees

00:05 11 Jul 19

Marcelo is the tradesman I have been looking for! After calls to other tradies who simply grunt or answer the phone with a simple "hello" it was super refreshing to call someone who actually identified themselves on the phone and prompted with their business name. Marcelo quickly gave me a quote, which was reasonable, gave me great advice on what needed doing, arrived at my house the next day, exactly when he said he would, and was in and out in a few minutes. All the while happily chatting and giving advice about my hot water system. He even recommended another tradesman for some other issues around the house. Safe to say he will have my business for the future without question. Cant recommend highly enough

Scott Clark

11:46 20 Mar 19

We recently needed some work completed at short notice and Marcelo was able to help at short notice with a great price and friendly service.Very thankful for the service and would happily recommend!!

Adam Rando

08:49 22 Feb 19

I wish I had met Marcelo years ago best plumber I have ever met. Called him with a hot water problem he recommended on what the fix was we gave him the go ahead and he turned up on time and was done within a few hours and the job was neat and tidy and professional. Will definitely use his services again.

Mick Todorovic

20:56 20 Nov 18

Marcelo brings 5 star customer service and quality in his work. Thank you for seeing our job at short notice and for the professional service. I will be recommending to all my family and friends. Cheers!

Neha Sharma

05:01 06 Nov 18

Excellent work by Marcelo. He was very professional, polite, accommodating and thorough yet quick with the job. Cant recommend highly enough. Thank you!

Andrew S

22:21 12 Apr 18

Marcelo from Tap This Plumbing was referred to me by a friend who had used with for a number of years. Our situation was that we had water damage from leaks both upstairs and downstairs, our home insurance company had sent out three different contractors and could not find either leak. Marcelo arrived on time, listened to our needs and found/repaired both leaks within two hours. He cleaned up after his work and explained to us what was wrong with photo evidence. Such a genuine professional, I would not hesitate to recommend him to my family and friends!

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